Learning experiences
people actually finish.

Delta Air Lines · Tampa, FL & Atlanta, GA

• Designed and delivered eLearning content development experiences using human-centered design principles to boost engagement.
• Created multimedia content and interactive modules with Adobe Creative Suite to standardize learning across teams.
• Partnered with cross-functional stakeholders to scope deliverables and drive process optimization across people programs.
• Managed program workflows for complex L&D projects, delivering on time for a global workforce of 2,500+ employees.

Delta Air Lines · Tampa, FL & Atlanta, GA

• Facilitate new hire classes and instructional support for incoming talent pools, providing mentorship that scales people programs efficiently.
• Analyze people analytics and operational data to help team members improve time management and hit performance KPIs.
• Administer visual digital content for division-wide communications, supporting change management and coaching development.

Shutterfly · Tampa, FL

• Build sets and immersive environments to tell visual stories that align with client vision and brand standards.
• Manage scheduling and resource allocation for high-volume sessions and events.
• Track client data in Excel and Notion; analyze satisfaction trends to improve creative output and turnaround time.

Sleep Master Solutions · Tampa, FL

• Provided translation services for CDL drivers on DOT testing and HR operations communications.
• Used data analysis in Excel to track compliance and appointment metrics, streamlining workflows.
• Managed sensitive driver information while maintaining data integrity and regulatory compliance.

Journeys · Tampa, FL

• Facilitated training sessions for sales associates to align with operational and customer service standards.
• Managed scheduling, inventory logistics, and financial responsibilities across multiple locations.
• Analyzed daily sales reports to identify process friction and implement improvements.